The QiSupport Privacy Policy which is an integral part of these Terms of Service, is incorporated here by reference. If you have not yet reviewed the QiSupport Privacy Policy, then please do so prior to agreeing to these Terms of Service. You agree that beyond the Personal Information identified in the Privacy Policy, any information or data disclosed or sent to QiSupport over the telephone, electronically or otherwise, is not confidential or proprietary to you.


QiSupport collects your Personal Information only where it is required in order to provide you the best services and products available. By maintaining an accurate customer database, we are able to send notifications via e-mail to keep you informed about the status of your orders or accounts and to provide updates and technical notices. These messages are essential to the maintenance of your subscription and the functionality of our products and services. QiSupport does not intentionally collective “sensitive personal information,” which induces, for example, Personal Information specifying medical or health conditions, racial or ethnic origin, or trade union membership.

QiSupport collects your Personal Information at a variety of points, including when you visit the Web Site, subscribe a service letter, place an order, (which may require you to provide Personal Information, including a credit card number, to our payment provider PayPal), request services or take part in other activities on our Web Site. When you register or subscribe our service letter, you will be provided with an option to opt-out of receiving promotional information on our products and services. Please be aware that if you prefer not to provide us with your Personal Information, because such information may be necessary for us to provide certain services, we may not be able to, or may choose not to, make such services available to you.


QiSupport is committed to protecting your privacy. QiSupport will not, under any circumstances, rent or sell your Personal Information, nor does QiSupport trade or exchange mailing lists with any other organization. QiSupport may disclose your Personal Information, or other information that we receive in the course of our interactions with you, when we believe that disclosure is (a) required by law, (b) necessary to protect the rights, property or safety of QiSupport or its employees, its customers, or others, and/or (c) is necessary to comply with a lawful request, court order, or legal process served on QiSupport. If you choose to contact QiSupport via online chat, there will be no information stored by QiSupport. However, you may be asked to provide an email address and a valid username to get properly supported.


QiSupport uses "cookies" to collect non-Personal Information that enables us to better understand and improve the usability, performance and effectiveness of QiSupport's Web Site, and for reporting purposes to track sales. Cookies are unique text files sent to your browser and stored on your computer. We do not store any Personal Information with these cookies. If you do not want QiSupport to attach cookies to your browser, you can set your browser options to reject cookies or notify you when the Web Site tries to put a cookie in your browser software.


Unless otherwise specified, the Services, Materials and Software are for your personal and non-commercial use in addressing matters covered by your Service Plan. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Services, Materials, or Software. Any Services, Materials, and Software are available only in connection with Services under a valid Service Plan.


As a condition of your use of the QiSupport Portal or any Services, you will not use the Materials, Software or Services for any purpose that is unlawful or prohibited by these Terms of Service. You may not use the Services, Materials, or Software in any manner that could damage, disable, overburden, or impair any QiSupport server, or the network(s) connected to any QiSupport server, or interfere with any other party's use and enjoyment of any of the QiSupport Portal, the Materials, Software or Services. You may not attempt to gain unauthorized access to any QiSupport Portal, the Materials, Software or Services, other accounts, computer systems or networks connected to any QiSupport server or to any of the QiSupport Portal, the Materials, Software or Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any QiSupport Portal, the Materials, Software or Services or information through any means other than that specifically permitted to you under a Plan Order.